FAQs

  • Where can I find a doctor?

    Our clinic prides itself on providing a positive, encouraging environment with a well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.

    You have the right to receive treatment at any facility you choose. At NYC Wellness, you will receive the highest quality care while achieving the results you are in search of.

  • Can I benefit from treatments?

    Sure you can! Everyone can benefit from physical therapy, chiropractic care, acupuncture, podiatry, and sports medicine. By working with you we can discuss your options and help determine what treatments will be the right choice for you. Call us today to discuss your current condition or request an appointment now.

  • How can I make an appointment?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today at ###-###-#### or click here to request an appointment.

  • Do treatments hurt?

    Good communication with our therapists will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

    Therapy is not meant to hurt, but to relieve pain! There is a chance, however, as you restore your mobility that your pain levels will fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. Rest assured that this is a normal response and not a cause for concern.

  • What is something important to know about therapy?

    With therapy it is important to know that the overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

    Our doctor’s evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it altogether.

    Our trained professionals are medical experts when it comes to musculoskeletal and neurological conditions. They will make sure your treatment plan is as efficient and effective as possible. While every patient’s condition and pain is unique, our therapists will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

  • How long is each appointment going to be?

    Although all patients are different, typically, the first session lasts for 20 to 45 minutes. Each session after that may be 15-45 minutes.

    The amount of time will be based on your specific needs, and our therapist will discuss this with you. You will most likely see your therapist one, two, or three times per week to begin with, and as you progress through treatment, your sessions will be more spread out.

  • What kind of clothing should I wear for appointments?

    Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas. If this is not possible gowns and shorts will be provided.

  • How can I pay for each session?

    Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well.

  • Will my insurance cover the cost of treatment?

    In most cases, insurance will cover a good portion, if not all, of your treatment costs. We understand navigating insurance can be confusing, so NYC Wellness will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

    For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

  • What if I don’t have insurance?

    For patients who do not have insurance, we offer a cash payment plan. All expenses will be explained before treatments start. If patients are experiencing financial hardships, costs will be discussed on a per patient basis.

  • Can I continue seeing a therapist even when I feel better?

    Yes, many times patients feel better before the root of the problem has been fully addressed. Our doctors will communicate with you throughout your treatment about your progress and what is still needed for optimal benefits.

  • What should I do to prepare for my first appointment?

    Please have your insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • Print out the patient forms, fill them out, and bring them with you. If you are unable to do this, please allow for extra time to fill these out upon your arrival.
    • Please wear comfortable clothing that allows easy access to your problem areas.
    • Insurance information (we will make a copy of your card).
    • A prescription (if needed) from your referring physician, ARNP, or PA.
    • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.